On Device Solutions is a trusted SAP partner keen to support businesses on their digital transformation journeys. As SAP continues to innovate, the launch of SAP Maintenance Assistant within the SAP S/4HANA Public Cloud marks a significant step towards delivering truly mobile-first asset and service management as part of a broader cloud transformation.
Meeting the Challenges of Modern Maintenance
Today’s asset and service management leaders face a dual challenge: external pressures, such as supply chain disruptions and regulatory demands, coupled with internal hurdles like aging infrastructure and workforce skill gaps. In this landscape, operational excellence requires smart, integrated tools that empower frontline workers.
SAP Maintenance Assistant, as part of SAP S/4HANA Public Cloud, bridges these operational gaps by giving technicians and field service teams mobile, real-time access to the critical information they need — wherever they are.
Transforming Field Operations with SAP Maintenance Assistant
Built on the SAP Business Technology Platform (BTP) and available on both Android and iOS devices, SAP Maintenance Assistant streamlines maintenance and service processes. It offers:
· Native Integration: Seamlessly connecting with SAP S/4HANA Public Cloud to ensure data consistency and real-time updates.
· Persona-Centric Design: Tailored experiences for maintenance technicians and field service technicians, unlocking specialised capabilities to boost productivity.
· Easy Configuration: Ready-to-use and configurable via SAP BTP, speeding up deployment without compromising on flexibility.
Through digital workflows, mobile forms, and real-time asset data access, businesses can significantly boost workforce efficiency, reduce paperwork, and improve data quality.
Real-World Impact
SAP Maintenance Assistant empowers businesses to dramatically enhance field operations. By digitising asset and service management processes, organisations can accelerate maintenance execution, reduce manual paperwork, and improve data accuracy. Mobile access to real-time information enables technicians to work more efficiently, respond to issues faster, and ensure compliance with operational standards.
Early adopters have reported measurable improvements in workforce productivity, maintenance cycle times, and service quality – demonstrating the clear value of mobile-first asset management within SAP S/4HANA Public Cloud.
A Roadmap to Smarter Maintenance
SAP Maintenance Assistant plays a key role within SAP S/4HANA Public Cloud’s broader strategy to embed AI, analytics, and intelligent automation across asset and service management processes. Upcoming innovations — such as AI-enabled job completion, Esri maps integration, dynamic forms, and advanced time-logging — are designed to empower technicians and supervisors to work smarter and faster.
By integrating mobile-first execution with intelligent backend processes, SAP S/4HANA Public Cloud offers businesses a powerful, future-ready foundation to maximise asset performance, improve service quality, and drive operational excellence.
How On Device Solutions Can Help
As a trusted SAP partner, On Device Solutions is ideally positioned to help you implement and optimise SAP S/4HANA Public Cloud, including solutions like SAP Maintenance Assistant, within your organisation. From initial configuration through to mobile workforce enablement, our expert team ensures you get the full value from your SAP investment.
At On Device Solutions, we specialise in delivering tailored SAP S/4HANA Public Cloud solutions that enable organisations to embrace innovation with agility and confidence. Our approach focuses on rapid deployment, minimal customisation, and alignment with SAP best practices – helping you reduce costs, improve operational efficiency, and future-proof your business. With deep industry knowledge and a proven track record, we support businesses in optimising every aspect of their operations, from asset management to finance and supply chain.
The SAP S/4HANA Public Cloud platform provides the foundation for a truly digital enterprise, empowering mobile workforces, streamlining processes, and unlocking real-time insights across your organisation. Whether you are looking to improve your asset and service management or accelerate your wider digital transformation, On Device Solutions is here to guide you on your journey. Contact us here today for a no-obligation consultation with our SAP experts and discover how SAP S/4HANA Public Cloud can help you achieve operational excellence. Alternatively, email: info@ondevicesolutions.com.
