SAP Business One Consulting

End-to-end SAP Business One implementation and optimisation services designed for growing businesses — with deep expertise in field workforce enablement through SAP FSM and CoreSystems integration.

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At On Device Solutions, we specialise in delivering SAP Business One consulting and implementation services tailored to small and mid-size enterprises. With hands-on experience working alongside Business One customers across multiple industries, we help organisations unlock the full potential of their ERP — and extend it to the field with SAP FSM powered by the CoreSystems integration platform.

Why Choose On Device Solutions for SAP Business One?

Comprehensive Implementation

We deliver end-to-end Business One services — from initial scoping and system design through go-live and post-production support — with a focus on fast, low-risk deployments that follow SAP best practices.

Field Service Expertise

As specialists in SAP FSM and the CoreSystems integration platform, we seamlessly connect Business One back-office processes with your field workforce — giving technicians and managers real-time visibility on every job.

Industry Knowledge

Our consultants bring deep domain knowledge across manufacturing, wholesale distribution, professional services, and field service operations — enabling solutions that fit your business, not just the software.

SME-Focused Approach

Unlike large system integrators, we are purpose-built for SAP Business One. Our lean methodology keeps project costs controlled and timelines short, delivering a fast return on your investment.

SAP Certified Partner

We hold SAP partner status with certified consultants across Business One, SAP FSM, and integration technologies — giving you the confidence that your project is in experienced hands.

Ongoing Support & Optimisation

Our relationship doesn't end at go-live. We provide dedicated support, system health reviews, and continuous improvement services to ensure your Business One investment grows with your business.

What is SAP Business One?

SAP Business One is an integrated ERP solution purpose-built for small and mid-size companies. It brings all core business functions — finance, sales, purchasing, inventory, production, and customer management — into a single, real-time platform that eliminates data silos and manual processes.

Available on-premise and in the cloud (SAP HANA-powered), Business One scales with your business and integrates with the broader SAP ecosystem — including SAP FSM for field service, SAP Analytics Cloud for business intelligence, and SAP BTP for custom extensions. Whether you are replacing spreadsheets or migrating from a legacy system, Business One provides the operational backbone your business needs to grow efficiently.

Enabling Your Field Workforce with SAP FSM & CoreSystems

Connect Business One to the Field — in Real Time

Many Business One customers manage their field operations through disconnected tools — paper job sheets, phone calls, and spreadsheets that never quite sync with the back office. On Device Solutions bridges this gap by implementing SAP Field Service Management (FSM), integrated directly with Business One via the CoreSystems integration platform.

CoreSystems provides a purpose-built, low-code integration layer that connects SAP Business One master data — customers, equipment, service orders, parts, and invoicing — with SAP FSM's mobile-first scheduling, dispatch, and technician tools. The result is a single, end-to-end service chain from customer call to invoice, with no manual data re-entry.

  • Automatic sync of service orders and work orders between Business One and FSM
  • Real-time technician dispatching with skills-based scheduling and route optimisation
  • Mobile access for field engineers — checklists, parts, signatures, and photos on any device
  • Parts consumption and stock movements reflected instantly in Business One inventory
  • Customer signatures and completion confirmations trigger invoicing in Business One automatically
  • Live dashboards showing SLA compliance, first-time fix rates, and technician utilisation
  • Offline capability so field teams stay productive even without mobile signal
Talk to a Field Service Specialist

CoreSystems Integration — Key Flows

  • Business Partner & Equipment sync (B1 → FSM)
  • Service Order creation and status updates
  • Technician time tracking → B1 labour postings
  • Parts used in field → B1 goods issue & stock update
  • FSM completion → B1 service invoice generation
  • Customer & asset history available offline on mobile
  • Warranty and SLA terms enforced at dispatch
  • Custom field mappings for complex service workflows

SAP Business One — Core Capabilities

Swipe horizontally to view full table
Module What it Covers Business Benefit
Financial Management General ledger, accounts payable/receivable, bank reconciliation, multi-currency, financial reporting Real-time financial visibility; faster close cycles; statutory compliance across multiple jurisdictions
Sales & Customer Management Quotations, sales orders, delivery notes, AR invoicing, built-in CRM, customer activity tracking Shorter order-to-cash cycles; improved customer service; full pipeline visibility in one system
Purchasing & Procurement Purchase orders, goods receipts, AP invoicing, vendor management, landed costs Controlled spend; automated approval workflows; accurate cost-of-goods tracking
Inventory & Warehouse Multi-warehouse management, serial/batch tracking, stock transfers, cycle count, bin locations Reduced stock-outs and over-stock; accurate inventory valuation; traceability across the supply chain
Production & MRP Bills of materials, production orders, MRP planning, capacity scheduling, subcontracting On-time production; accurate material planning; reduced production waste and downtime
Service Management Service contracts, call management, customer equipment cards, warranty tracking, technician scheduling Improved SLA adherence; full service history per asset; seamless FSM integration for field dispatch
Project Management Project planning, budgeting, time and expense tracking, milestone billing, WIP reporting Profitable project delivery; real-time cost vs budget visibility; streamlined billing for professional services
Reporting & Analytics Built-in Crystal Reports, interactive dashboards, SAP Analytics Cloud integration, ad-hoc queries Data-driven decisions; KPI visibility for every department; board-level reporting without manual extraction
Integration & Add-Ons SAP FSM (CoreSystems), SAP BTP, e-commerce connectors, EDI, payment gateways, IoT Future-proof architecture; connect best-of-breed tools without replacing your ERP core

Our SAP Business One Consulting Services

01

Business Discovery & Fit Assessment

We begin with a structured discovery workshop to understand your processes, pain points, and growth objectives. We map your requirements to Business One capabilities and produce a clear solution blueprint before any implementation begins.

02

New Implementation

For businesses moving to Business One for the first time, we manage the complete implementation lifecycle — system design, data migration, configuration, user acceptance testing, training, and go-live support — delivered to a fixed timeline and budget.

03

System Upgrade & Migration

Running an older version of Business One or migrating from a legacy ERP? We manage version upgrades and data migrations with minimal disruption, ensuring your historical data is clean and your team is ready for the new environment.

04

SAP FSM & CoreSystems Integration

Our signature service: connecting Business One with SAP FSM via CoreSystems. We design and deploy the integration, configure bidirectional data flows, and train your service team and field engineers on the combined platform.

05

Custom Development & Add-Ons

Where Business One needs to go beyond its standard capabilities, our developers build purpose-specific add-ons, custom reports, and API integrations using SAP Business One SDK and SAP BTP — keeping your core clean and upgrade-safe.

06

Training & Change Management

Technology only delivers value when people use it well. We provide role-based training programmes, user guides, and change management support to drive adoption across finance, operations, sales, and field teams.

07

Health Check & Optimisation

For existing Business One customers, we conduct a system health check to identify unused functionality, performance bottlenecks, and process gaps — then deliver a prioritised roadmap to get more value from your existing investment.

08

Managed Support

Our helpdesk and managed support service gives your team access to certified Business One consultants when you need them — whether for end-user queries, configuration changes, or urgent production issues.

Common Questions About SAP Business One

Is SAP Business One only for manufacturing companies?
SAP Business One is used successfully across wholesale distribution, professional services, field service, retail, construction, and many other sectors. Its modular design means you activate what you need and extend as your business evolves. On Device Solutions has delivered Business One projects across all of these industries.
We already use Business One — can we still add SAP FSM?
Absolutely. SAP FSM is an add-on capability that integrates with your existing Business One environment via the CoreSystems platform. We regularly deploy FSM for customers already live on Business One, with no need to re-implement or disrupt your ERP. The integration is incremental and can go live in weeks.
How long does a Business One implementation typically take?
For a standard Business One implementation, timelines typically range from 8 to 16 weeks depending on scope, data complexity, and the number of integrations required. Our accelerated delivery methodology using pre-configured templates for common industries can significantly reduce this. Adding SAP FSM with CoreSystems integration typically adds 4–6 weeks to the project.
What is the CoreSystems integration platform?
CoreSystems is an integration middleware originally developed to connect SAP FSM with various ERP systems, including SAP Business One. It provides pre-built connectors, configurable data mapping, and robust sync mechanisms that handle the complexity of keeping field service data and ERP data in sync — without custom code. It dramatically reduces the time and cost of integrating FSM with Business One compared to bespoke API development.
Can SAP Business One support multiple companies or currencies?
Yes. SAP Business One supports multi-company, multi-currency, and multi-language environments within a single system. Intercompany transactions, consolidation, and localised tax and legal reporting are all supported, making it suitable for businesses operating across multiple countries or legal entities.
What does SAP FSM give field technicians on their mobile device?
SAP FSM provides field technicians with a native mobile app (iOS and Android) giving them access to their full job schedule, customer and equipment history, checklists, parts availability, time tracking, signature capture, and photo documentation — all synced in real time with the back office. Offline mode ensures productivity is maintained even without a mobile signal, with automatic sync when connectivity is restored.

Ready to Get More from SAP Business One?

Whether you are a first-time Business One buyer or an existing customer looking to extend your ERP with field service capabilities, we would love to hear about your business.

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