We’re pleased to announce that David Robson has joined On Device Solutions as our new Director of Customer Success.
With a proven track record of working with organisations across the UK and Europe, David brings deep domain expertise in SAP Digital Supply Chain, Enterprise Mobility, and Asset Management solutions. His appointment reflects our ongoing commitment to helping SAP-centric enterprises align their technology investments with long-term business goals.
David’s role at On Device Solutions will focus on strengthening customer engagement across several key solution areas, including:
- SAP Enterprise Asset Management and Logistics
- SAP Field Service Management (FSM)
- SAP Mobile Solutions, including Service and Asset Manager (SSAM)
- SAP S/4HANA Public Cloud
- SAP BTP Integration and Clean Core development
- TeamViewer Wearable and AR solutions for SAP
These technologies are critical enablers for organisations seeking to optimise field operations, improve asset uptime, streamline logistics, and drive digital transformation through a clean-core SAP landscape.
With David’s consultative mindset and deep expertise complementing our proven approach, On Device Solutions is uniquely positioned to help enterprise customers deploy and scale SAP solutions for long-term success.
“Joining On Device Solutions at a time when SAP technologies are evolving so rapidly is both exciting and demanding. Digitising systems and processes with a robust and reliable architecture, accurate data and metrics, and specific applications all linked by AI and GenAI tools, delivered on time and on budget, is no easy task. The skills required to deliver business outcomes are where we invest heavily. Building trust and empathy with our clients is second nature, and our customer testimonials are evidence of On Device Solutions’ pursuit of excellence in everything we do,” says David.
“My focus will be on understanding our customers’ unique challenges and ensuring we support them with relevant insights and solutions that are appropriate, future-ready, and capable of achieving and exceeding their desired business outcomes,” he concludes.
David’s appointment further enhances our ability to deliver value from end to end – whether it’s mobile-enabling maintenance teams, integrating wearable tech into frontline operations, or supporting clients on their journey to SAP S/4HANA Public Cloud.
He will also play a key role in advancing innovative use cases across our partner ecosystem, including wearable and augmented reality (AR) solutions delivered through our collaboration with TeamViewer. As a TeamViewer Champion Partner, On Device Solutions helps clients embed these technologies directly into their SAP environments to improve frontline productivity and user experience.
We’re thrilled to welcome David Robson to the ODS team and look forward to the insight, energy, and customer-first mindset he brings to our clients and partners.
About On Device Solutions
On Device Solutions is a trusted SAP Partner and TeamViewer Champion Partner, helping enterprises extend the power of SAP to the frontline. From mobile asset management and field service to wearable tech, cloud ERP, and SAP BTP-based innovation, we connect people and data where and when it matters most – anytime, anywhere.
If you’d like to learn more about how we support SAP-centric enterprises across these key areas, please get in touch with our team – we’d be happy to help.