On Device Solutions has achieved Expert level, the highest in the SAP Business AI Platform (BAIP) competency, in recognition of our expertise and customer project delivery.

SAP’s competency framework helps organisations identify partners with relevant expertise and customer project experience. Its three levels include Essential, Advanced and Expert. These designations enable customers to assess a partner’s capabilities in a particular SAP solution area.
Our SAP Partner Finder profile now lists our SAP Business AI Platform Expert Specialisations in application development and automation, artificial intelligence foundation, database and data management, and integration. It also records customer project experience across utilities, industrial manufacturing, chemicals, and oil, gas and energy.

We develop AI-powered extensions for SAP, with a particular focus on mobile and wearable frontline workers. Conversational natural language experiences let field technicians, maintenance crews and warehouse staff retrieve information, update work orders and record findings by voice on mobile devices and wearables, keeping their hands free and their attention on the task ahead. Computer vision solutions analyse images and video captured in the field to support inspections, assess asset condition and confirm completed work. Intelligent automation handles routine tasks and reduces manual effort, streamlining operations while enhancing workforce productivity. Our team helps customers evaluate and deploy AI use cases within their SAP environments.
Effective AI extensions need access to reliable, relevant business data and connections to the processes they support. Bringing these elements together gives AI the context it needs to support defined tasks, with business rules and human oversight guiding how it is used.
Our integration services connect SAP applications with other enterprise systems, enabling reliable data exchange across business processes. Using SAP Integration Suite, we design and implement architectures linking SAP ECC or SAP S/4HANA with third-party and cloud applications. Examples include connecting SAP with Salesforce Field Service Management (FSM) to synchronise work orders and service activity, ShipStation to exchange order and shipment data, and Zoho Expense to bring employee expense records into SAP finance processes.
We also help customers move existing interfaces from legacy middleware to SAP BTP Cloud Integration (CPI). SAP APIs and connectors enable information to flow between systems, helping reduce integration complexity when our customers’ requirements change. A service update or operational record can then flow between connected applications as part of the wider business process.
We build clean core extensions that meet business requirements and support smoother upgrades. Using SAP Business Technology Platform (BTP) and SAP-aligned development practices, we extend applications while limiting changes to core systems. Released APIs and supported extension methods help separate business-specific functionality from the standard software, reducing the complexity of maintaining customisations. The objective is to preserve the functionality an organisation needs without allowing customisations to make future upgrades unnecessarily difficult. Our development capabilities include custom web and mobile applications and enhancements to existing SAP solutions.
We configure SAP Analytics Cloud alongside SAP Service and Asset Manager and develop dashboards for specific maintenance needs. These capabilities help supervisors examine work order completion, asset status and mobile activity. They can use that information to investigate recurring asset issues and assess how consistently operational records get updated, giving maintenance teams a clearer basis for planning and follow-up.
These capabilities address connected business needs: bringing AI into operational processes, exchanging information between systems, extending SAP applications and making operational data useful for decision-making. On Device Solutions’ focus remains on applying the technology to defined requirements, with integration and maintainability considered alongside the functionality being developed.
Many thanks to the ODS team for their expertise and commitment, our customers for their trust, and SAP for continuing to recognise the work we do.
Verify our Expert status in the SAP Business AI Platform competency on SAP Partner Finder.
