Mobile Workforce Management Solutions
There is no single application that meets every mobile workforce management requirement. As an SAP Gold Partner and enterprise mobility specialist, On Device Solutions (ODS) combines SAP technology with our own proven mobile software and solutions to help organisations build the right mobile workforce management approach for their operational requirements, workforce and SAP landscape.
WHAT IS MOBILE WORKFORCE MANAGEMENT?
Mobile workforce management is the use of digital tools to plan, coordinate and support employees who carry out work away from a fixed office or desk. It can bring together workforce planning and scheduling, mobile work execution, asset and inventory information, field data capture and integration with enterprise systems such as SAP.
ON DEVICE’S MOBILE WORKFORCE SOLUTIONS
SAP Field Service Management / SAP Field Service and Asset Management
SAP Field Service Management (SAP FSM), now SAP Field Service and Asset Management (SAP FSAM), supports the planning, scheduling, dispatch and execution of field service and asset-related work.
The solution brings together field service execution and asset management capabilities, helping organisations connect technicians and maintenance teams with wider SAP processes.
ODS helps organisations evaluate, implement, configure and integrate SAP field service and asset management solutions.
myPlanner – Resource Planning and Management
myPlanner is a resource management application for Enterprise Asset Management, field services, plant maintenance and project staffing. It runs as an integrated add-on to SAP ERP or SAP S/4HANA.
The solution can use employee availability and qualification information to support resource planning and help organisations assign the right people to operational work.
SAP Service and Asset Manager
SAP Service and Asset Manager is a mobile solution for asset management and field service processes integrated with SAP.
It supports multiple operational roles, including maintenance technicians, field service technicians, inventory clerks and safety technicians.
Field workers can access work and asset information, execute maintenance and service activities, record time and materials and complete digital forms using mobile devices, including when working offline.
ODS specialises in the deployment and customisation of SAP Service and Asset Manager for SAP customers.
myJobCard – Mobile Work and Asset Management
myJobCard is the highest-rated mobile work and asset management application – on the SAP Store – integrating with SAP ECC and S/4HANA.
myJobCard connects with SAP Plant Maintenance (PM) and Customer Service (CS) processes to give field workers access to work and asset information from mobile devices. Technicians can work online or offline, access and update jobs, capture information in the field and return updates to SAP.
myJobCard also supports digital forms, attachments, barcode scanning, mapping and wearable technology.
CONNECT YOUR MOBILE WORKFORCE WITH ASSETS, INVENTORY AND DATA
Effective field operations extend beyond assigning a technician and completing a work order. Workers may also need access to inventory, asset information and structured data-capture processes. ODS provides additional SAP-integrated mobile solutions that can support these requirements.
myWarehouse
myWarehouse is a mobile inventory and warehouse management application for SAP. It enables mobile processing of goods movements and stock-management activities and supports capabilities including barcode and QR-code scanning, physical stock counting and offline working.
myAsset
myAsset is an asset tagging and financial reconciliation solution for SAP. It can be used to tag and manage different asset types including equipment, tools, vehicles and IT assets.
myForms
myForms enables organisations to digitise operational forms and data capture. Users can complete forms on mobile devices, including offline, with integration to SAP data and business objects.
KEY FEATURES OF OUR MOBILE WORKFORCE MANAGEMENT SOFTWARE
The precise capabilities required will depend on the organisation, workforce and use case. Across the ODS and SAP solutions we support, mobile workforce management can include:
Planning and Scheduling
Allocate work and resources using information such as availability, qualifications and operational requirements.
Mobile Work Execution
Give technicians access to jobs, work orders, asset information and instructions while they are in the field.
Online and Offline Working
Enable field teams to continue accessing and capturing relevant information in environments where connectivity is limited.
Field Data Capture
Record time, materials, measurements, job status, photographs, videos, forms and other operational information at the point of work.