Today, SAP customers have access to more data than ever about how their software is used, but visibility alone isn’t enough.
SAP customers can use tools like SAP for Me to gain insights into everything from license usage and cloud consumption to support cases and user experience.
However, while these insights are extremely valuable, they need to be interpreted, contextualised, and acted upon to drive real business outcomes.
At On Device Solutions, we help SAP-centric organisations bridge that gap. With our deep expertise in SAP and enterprise mobility, we work alongside clients to turn raw insights into practical actions – unlocking optimisation opportunities, improving user engagement, and supporting continuous innovation. Having data is one thing. Knowing what to do with it – and doing it efficiently – is where the real value lies.
In this article, we explore the role of usage data in driving SAP optimisation and digital transformation and how On Device Solutions helps translate business insights into outcomes.
What is Functional Usage Data and Why It Matters
Functional usage data in SAP for Me answers key questions such as:
- How much of our SAP software are we actually using?
- Which functionalities are delivering value, and which are being underused?
- Are end users getting what they need from the tools provided?
- How do we compare to industry peers?
This data provides visibility into license consumption, feature adoption, and user engagement, enabling organisations to make informed decisions about training, optimisation, and future investments. SAP’s message is clear: usage, adoption, and user satisfaction are not isolated indicators – they’re interconnected. Understanding them holistically is essential to improving business outcomes.
Insights are Only the Starting Point
SAP for Me gives SAP enterprise customers access to structured data and dashboards that show:
- Which solution capabilities they have access to
- Which ones are actively used (and how intensively)
- Benchmarks compared to other companies in the industry
- How functionality supports strategic value drivers (e.g., cost reduction, compliance, automation).
Bridging the Gap Between Insight and Action
This is where On Device Solutions brings value. As an SAP partner with deep domain expertise – especially in mobile asset management, field service enablement, and SAP integration – we help organisations turn functional usage data into practical outcomes.
Here’s how:
- Usage Reviews and Opportunity Mapping
We help customers interpret functional usage data and identify:
- Unused capabilities that align with business goals
- Features that could be activated to improve productivity
- Areas where configuration or change management may be blocking adoption
- Benchmarking and Industry Comparison
Using the peer benchmarking tools in SAP for Me, we can guide clients through understanding:
- Where they lead or lag in usage intensity
- What high-performing companies are doing differently
- How to prioritise based on competitive positioning
- Adoption Enablement
If your users aren’t engaging with key SAP features, the problem often lies in process design, usability, or mobile accessibility. On Device Solutions specialises in:
- Mobile solutions that improve SAP usability in the field
- Training and enablement planning
- UX enhancements to encourage adoption
- Strategic Roadmapping
We can help our customers use insights from SAP for Me to help businesses:
- Justify further investment or reallocation
- Identify the business value of underused features
- Support transformation programs (e.g., S/4HANA migration) with real usage data.
Why This Matters Now
As SAP expands its cloud offerings and encourages digital transformation, customers can do more with their existing systems. At the same time, cloud subscriptions, usage-based licensing, and outcome-driven metrics are increasing pressure on IT and procurement teams to prove ROI.
Functional usage data – combined with product experience insights and license analytics – offers a powerful starting point.
But data without context leads to missed opportunities. And that’s what we help prevent.
Let’s Turn Visibility into Value
SAP for Me is a valuable portal for surfacing insights, but turning those insights into outcomes requires expertise, context, and action. If you’re looking to make the most of your SAP investment, uncover hidden value in your current estate, or accelerate adoption of mobile SAP solutions, we’re here to help.
On Device Solutions can collaborate with your team from insight to action and from data to results.
Are you ready to explore your SAP data with our expert guidance?
Contact On Device Solutions here to discuss how we can support your SAP centric business on its enterprise mobility journey.
