The Future of Enterprise Asset Management and Field Service
AI and Wearables for Energy and Utilities: frontline use cases, live demos, expert insights, networking and Duxford's iconic Spitfire.
Organised by On Device Solutions Ltd. with RealWear and SAP
About the event
Join energy and utilities leaders, On Device Solutions (ODS), RealWear and SAP for an interactive workshop on AI, wearable technology and connected enterprise systems.
Drawing on our utilities use cases, explore how these technologies can improve the frontline worker experience, support digital adoption, enhance safety and productivity, while accelerating workforce upskilling.
Register for the Event
Agenda
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Registration, coffee and networking
Meet fellow energy and utilities professionals over coffee and view the latest RealWear devices.
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Opening keynote: Transforming the utilities field workforce
Pete Massey, Utilities Transformation ExpertExplore the challenges facing utilities field teams and how AI and innovation could improve efficiency, drawing on 35+ years of industry experience.
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Frontline workforce challenges and opportunities
ODS | Raj Singh, Chief Customer Officer, and David Robson, Director of Customer SuccessExamine skills shortages, knowledge retention, digital adoption and how practical AI and intuitive tools can reduce administration and support safe, compliant operations.
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Industrial wearables: the latest developments
Ben Wright, Regional Sales Manager, RealWearTry the latest RealWear devices and explore voice-first, hands-free operation, AI capabilities and enterprise integration, alongside ergonomics, worker acceptance, lessons from global deployments and future developments.
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Refreshment break
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Live demonstrations: AI and wearables for utilities
Navdeep Singla, Co-Founder and CEO, ODS, and Ben Wright, Regional Sales Manager, RealWear- AI-powered field assistance: Hands-free access to information, AI troubleshooting, automated work summaries and shift handovers, and on-the-job coaching.
- Digital inspections and compliance: Voice-controlled forms, guided inspections, photo and video evidence, and automated compliance documentation.
- Remote expert assistance: Real-time “see what I see” support, troubleshooting and mentoring.
- Knowledge capture: Share experienced workers’ expertise to support onboarding, succession planning and workforce development.
- Safety and operational excellence: Guided safety-critical procedures, digital permit support and traceable, consistent task execution.
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SAP: The future of enterprise asset management and AI
Tiago Fernandes, Intelligent Asset Management Expert, SAPExplore the evolution of ERP and intelligent asset management, SAP’s AI roadmap, and applications in maintenance, operations and field service. Consider enterprise architecture for wearables and the digital thread connecting the control room, enterprise processes and frontline workers.
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Innovation in Action: Yorkshire Water’s Enterprise Asset Management Journey
Yorkshire Water, Major UK Water and Wastewater Services ProviderExplore how Yorkshire Water uses systems, innovation and lessons learned to overcome enterprise asset management challenges and build more responsive, future-ready operations.
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Running a Successful Transformation Programme – Not Just a Systems Upgrade
Jim Horsley, Strategic Transformation Consultant, Energy and UtilitiesExplore how to align leadership, processes, data and people for SAP S/4HANA transformation, with clear ownership and frontline engagement supporting operational continuity and lasting customer value.
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Networking lunch
Connect with utilities peers and ODS, SAP and RealWear experts to exchange experience and explore collaboration and pilot opportunities.
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Guided Spitfire tour
Explore the Spitfire’s engineering legacy and what aviation’s advances in technology, training and safety can teach today’s frontline workforce.
What you will gain
Complimentary remote assistance proof of concept worth £5,000 per qualified company, with a RealWear loan device and ODS setup support.
Practical insight into frontline AI use cases and SAP’s asset management strategy.
Hands-on experience with RealWear technology.
Ideas for workforce engagement, digital adoption and potential pilots.
Lessons and connections from peers facing similar challenges.
Thu 26 November 2026 • IWM Duxford
RegisterVenue
IWM Duxford
IWM Duxford AirfieldCambridge CB22 4QR
England
How do you want to get there?
Pete Massey
Utilities Transformation Expert
Pete has shaped and delivered major UK and US utility programmes, including privatisation, competition, mergers, gas network unbundling and regulatory reform. With over 30 years at National Grid, more than 12 years advising senior leaders, infrastructure investors and regulators, and non-executive directorships in asset information and technology companies, he helps apply innovation to make field operations safer, more reliable and efficient.
Raj Singh
Chief Customer Officer, On Device Solutions
Raj is Chief Customer Officer at On Device Solutions, supporting customers in enterprise mobility, field service, intelligent asset management and business transformation. Drawing on over 20 years of cross-industry experience in digital supply chains at SAP and Syclo International, Raj drives process improvements, ROI and customer success.
Dave Robson
Director of Customer Success, On Device Solutions
Dave is Director of Customer Success at On Device Solutions. He leads customer engagement across digital supply chain and mobility solutions. With over 15 years’ experience in the SAP ecosystem, Dave brings deep domain expertise and excels at building trusted client relationships that drive lasting business value.
Navdeep Singla
Co-Founder, CEO and Principal Architect, On Device Solutions
Navdeep is Co-Founder, CEO and Principal Architect at On Device Solutions, with extensive experience delivering frontline worker solutions across Energy, Utilities and other asset-intensive industries. Navdeep specialises in connecting field workers with enterprise systems through mobile, field service, wearables and AI-enabled solutions.
Ben Wright
Regional Sales Manager, RealWear
Ben leads RealWear’s Northern European business, helping energy and utilities providers scale connected worker technology from pilots to full field deployment. He has helped many blue-chip organisations deploy thousands of RealWear voice-controlled, head-mounted devices across their frontline operations, delivering millions in savings.
Tiago Fernandes
Intelligent Asset Management Expert, SAP
Tiago is an SAP Intelligent Asset Management expert with deep technical expertise and a strong background in maintenance engineering. He helps organisations tackle complex business challenges and drive cultural and digital transformation through innovative solutions across the entire digital supply chain.
Jim Horsley
Strategic Transformation Consultant, Energy and Utilities
Jim is a Strategic Transformation Consultant with extensive experience leading business and technology transformation across energy, utilities and other sectors. He helps organisations align leadership, processes, data and people to deliver successful SAP S/4HANA programmes, engage frontline teams and improve customer outcomes.