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SAP Service and Asset Manager |
SAP FSM Mobile |
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Technical |
Architecture |
SSAMis based
on SAP BTP mobile service (MDK) technology framework. Data is not replicated
outside the SAP backend system in the middleware. |
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FSM is
designed as a SaaS solution (AWS-based– not SAP BTP). Data is replicated in
the FSM cloud. |
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Integration & Synchronisation
Framework |
Integration with the SAP
backend is through a mobile integration framework that has matured over time.
The data sync is in real-time. Theintegration framework provides a
configurable delta sync framework. |
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FSM Mobile client syncs
data with FSM Cloud; in turn, FSM Cloud syncs data with the SAP Backend. FSM
integrates with the SAO backend using an integration layer 1) Based on iDocs(ECC) 2) Based on SAP CPI (newer integration for
S/4HANA). |
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User
Interface Customisation and Extensions |
SAP
Asset Manager is built on a metadata-based platform – Mobile Development Kit
(MDK). MDK toolkit comes with several built-in UI controls.Overall, the
framework provides more flexibility to enhance the user interface if the standard
one is insufficient. |
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Being a
SaaS product, UI is mostly configuration driven, and there are limited
options to enhance the UI for customer-specific extensions. |
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Authentication &
Authorisation |
SSAM mobile app can be
configured to use SAML-based federated authentication. The mobile user can be
mapped to the backend user using principal propagation. This allows
leveraging the SAP backend roles and authorisation. |
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FSM mobile app can be configured
to use SAML-based federated authentication. The integration layer
(SAP CPI) uses a technical user in SAP Backend to integrate the SAP backend
and FSM. Therefore, backend updates from FSM are performed using Technical
User. |
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Device
Support |
Full-featured
SSAM for iOS and Android is available. MVP
SSAM for Windows is available from Q4 2022. Full-featured SSAM for Windows is
scheduled to be available from Q4 2023. |
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FSM
Mobile is available on iOS, Android, and Windows. |
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Future Technology Roadmap |
An active roadmap with a plan
to cover gap areas with SAP FSM Mobile. |
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An active roadmap exists
for SAP FSM Mobile. However,there seems to be more focus on SSAM as the
solution for mobile execution. |
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Functional |
Subcontractor
Management functionality |
Contracting
company employees need to be treated like internal employees in the SAP
backend –to plan, schedule and assign jobs toindividual resources. |
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SAP FSM
provides complete access to all scheduling functionality for the 3rd party provider
to scheduleandexecute their jobs. |
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Dynamic Form Engine |
SSAM supports FSM Smart
forms (additional license required), AIN and QM checklists. |
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FSM contains an inbuilt
Smart form framework that comes with a designer. |
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